Your business needs a website but it also needs customers. With almost ten million people in the UK having one or more disabilities such as visual impairment, dyslexia or motor difficulties that’s a lot of customers to turn away if you have an inaccessible website.
In the UK the Disability Discrimination Act 1995 places a legal duty on service providers to make reasonable adjustments to the way they provide services to ensure disabled people can use them. This duty also extends to services provided via a website.
Unfortunately there are a great many web developers who do not have the skills or expertise to build accessible websites and businesses must take care in commissioning the right people for the task. Web accessibility is much more than a “text–only” version and there are many snakeoil salesmen out there.